For Online Training Aspirants (With Placement)

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Sales Force Online Training

Sales Force Online Training Courses Content


CRM Fundamentals

Introduction to CRM

  • Introduction to Sales Cycle
  • Understanding the terminologies of CRM
  • Introduction to SFDC
  • Understanding the workflow of SFDC with a real time example


SFDC Basics and Development

Understanding the terms in SFDC

  • Introduction to SFDC Editions
  • Creating Objects, Tabs and Apps in SFDC
  • Creating layouts and applying hierarchy
  • Creating roles and profiles
  • Creating workflow rules
  • Creating Tasks and Events
  • Understanding the SFDC admin system
  • Creating relationships between the objects


SFDC Advanced Development

Invoking Apex

  • Creating Apex Classes and triggers
  • Customization using Apex programming
  • Integration to third party systems using SFDC AP
  • Introduction to Visual Force
  • Creating Visual Force pages
  • Creating Packages
  • Deploying SFDC
  • Using Visual Force in a real time scenario
  • Creating Reports and Dasboards
  • How CRM is useful in Hospitality, Healthcare, Manufacturing etc.


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